HOSPITALITY SECTOR

Paper documents and traditional document management methods create security and productivity challenges for hospitality companies

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The main challenges

 

Insufficient document storage space and security.

Paper documents increase the risks of losing or damaging important client data. Hotels need additional secure storage rooms and human resources to ensure proper paper document maintenance and safety.

Prolonged document search.

According to GDPR (General Data Protection Regulation), client data must be stored until it’s no longer needed to process information of a customer. After years, hotels collect bulks of documents, raising the risk of losing private information, and prolonging document processing.

Costly document shredding.

When the time comes, paper documents need to be erased without leaving any trace of information. Hospitality companies have to deal with costly document erasure operations and special security procedures.

Low data quality and lost communication with customers.

Up to 50% of handwritten documents are lost because of insufficient data quality. Handwritten information on paper can be challenging to identify, and because of that, a company might accidentally violate GDPR requirements. Due to mistakes and discrepancies, hotels can’t continue communication with customers, losing upselling opportunities.

Solution

 

No need for special integration - fast and easy-to-use digital solution.​​

Digitized registration card archive for faster and more secure customer service.

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Results

 

  • Secure archiving for an unlimited number of documents and signed contracts.

  • All information within your reach.

  • Convenient digital registration cards.

  • High data quality and smooth communication with customers.

  • Sustainable and eco-friendly business. 

Print to Tab

Go paperless with a digital SonT printer. The functionality allows you to facilitate the information transfer process by printing documents straight to a client’s tablet using a property management system (PMS) or similar tools.

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