FINANCIAL SERVICES

Financial service companies and organizations handle sensitive client information that requires exceptional security and efficiency measures. Using paper in business processes prolongs customer service, and raises security risks.

Main challenges

 

  • High paper shredding costs and safety concerns.
According to GDPR requirements, after a contract expires, client details and related data must be erased. Finance companies spend a lot of money and human resources, ensuring effective and safe paper document erasure. 
  • Inefficient logistics processes with third-party services.
Finance organizations often provide services through third parties (credit, insurance companies), resulting in piles of paper documents and contracts. During the logistics process, records can be easily lost, prolonging service activation and damaging customer service quality.
  • Paper document loss.
The financial sector faces a 2-4% document loss factor. Paper documents are more susceptible to damage and loss during the logistics and archiving process.
  • Low data quality and lost communication with customers​
Up to 50% of handwritten documents are lost because of insufficient data quality. Handwritten information on paper can be challenging to identify, and because of that, a company might accidentally violate GDPR requirements. Due to mistakes and discrepancies, hotels can’t continue communication with customers, losing upselling opportunities.
  • High paper logistics expenses.
Paper document maintenance and logistics require a lot of security and human resources, resulting in additional expenses for a company.

Sign on Tab solution

  • Flexible signing options to sign directly on a tablet, using a mobile or Smart-ID signature.
  • Each template contains customized fields: signature, datePicker, input, select, checkboxes, radio boxes, country picker and relevant validation processes
  • Agreement confirmation to add a terms and conditions agreement before a client can sign a document. 
  • Full integration with your current tools through API. 
  • Image and ID copy attachments to ensure data accuracy. 
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  • Documents archived in line with GDPR compliance. Physical archiving costs reduced to 0

  • Fast and effortless service activation.

  • High data quality and smooth communication with customers

Results

Document linking

Link and connect your documents using the SonT system or your business management tool. With just a few clicks, link photos to existing documents, find all the information, and manage everything on one platform.

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Features