Healthcare providers and organizations deal with hundreds of patients daily. It requires exceptional attention to ensure safe, fast, and effective services.

Main challenges

• Difficulties tracking case-history.

A lot of healthcare providers still rely on paper case-history books. After a while, the books get full, making it more challenging to secure and distribute information—providers risk losing case-history books or missing essential treatment details. 

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• Insufficient and invalid information.

Each detail about a patient’s health is crucial for the further treatment. When a patient makes mistakes filling in the information, healthcare providers can’t ensure full attention to the specific needs of the customer.

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• Lack of COVID-19 health measures.​

Hospitals and clinics are the most vulnerable during the health crisis. Paper document and case-history book disinfection isn’t fully effective, raising risks of violating health measures during the pandemic.​

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• Low data quality and lost communication with customers​

Up to 50% of handwritten documents are lost because of insufficient data quality. Handwritten information on paper can be challenging to identify.

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• Information loss in the logistics and archiving process.

Logistics and archiving of paper documents raise the risk of losing important information and patient data. Due to the missing information, doctors can’t provide all the necessary procedures and lose the chance to continue further communication with patients and offer additional services.